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Shipping & Returns

Returns Policy

How do I return an item?

Please contact customer service for more information on returning an item. Thank you.

MTB Lab Restocking Fee

Once a test has been paid for the order may be cancelled. Email us using the contact form to place this request. There will be a 15% restocking fee on all cancelled orders in order to cover the handling involved in canceling the order.If you wish to cancel the order after the kit has already been mailed to you the shipping fee cannot be refunded.

Shipping Policy

All items are based on flat-rate shipping of $15.

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